Top Reasons Why Travellers Need the Services of a Travel Agency

03 February 2020

Travelling has never been easy until today. You can conveniently book a certain trip online within the confines of your home. No need to go all the way to the ticketing office only to find long queues and hassle-filled requirement compliance. As such, people naturally believe that travel agencies are no longer necessary since it is easier to do things themselves. However, such belief would be a grave mistake. Below are the top reasons why travellers need the services of a travel agency.


A travel agent’s job is on the line with every trip. Travel agents have a boss to answer to—or they are the boss—and they are a real person clients can speak with to work things out.


Travel agents have been doing the job for years and know all the ins and outs. Travelling to Europe for the first time? Instead of deciding where to go based on anonymous comments on a website, speak to someone who does this for a living and knows what they’re talking about.

Money and Time Savings

When booking an expensive trip, travellers want to see everything and experience the best a city has to offer. A travel agent can ensure travellers dollars go a long way—and make sure they don’t miss that amazing restaurant down the street, or the special event going on the day in their town.  A travel agent knows where to go and when.

Spending hours and weeks researching the perfect trip can take up a ton of time during a busy work week. Travel agents will spend a little time getting to know their clients and what they are looking for, and then put together an entire vacation customized for them.

Clear-Cut Schedule

While some people enjoy “just winging it,” a travel agent can give a clear-cut schedule of what will be happening on a day-to-day basis, and keep clear records of everything that is included in the trip.


A travel agent can help map out exactly how much a trip will cost, so there are no surprises. Does that excursion on Monday include lunch, for example, or do you have to buy your own? Does it pay to take the drinks package on the cruise ship, or pay for the excursions in advance? A travel agent can guide you and save you money.


Things happen. A travel agent can offer insurance in a number of ways, from guaranteeing that the hotel is safe and the company running the excursion won’t rob a traveller, to actually advising on which insurance policies are needed, from trip cancellation to medical emergencies. They also ensure that travellers will have the correct travel documents, so they don’t end up missing their plane or cruise. And when things do go wrong, travel agents have the resources and the contacts to get travellers to the head of the line.


At the touch of travel agents’ fingertips they possess resources a traveller simply does not have. Yes, we have the internet, but there is so much still left unknown, especially in places that are undiscovered.


Let’s face it; we all want to be a little bit different. A travel agent knows the new destinations and the new places in them —and often they can get their client in. Through their partners, they also often get freebies for their customers that range from a free drink to an exclusive admission to a hot event.


Travel agents spend years developing long-term relationships, and travel companies understand how important their repeat business is. Travel agents have leverage with most hotel companies and resorts, and they are more likely to get what they want than a single consumer.

Travel agents spend years developing long-term relationships among travel-affiliated companies such as airlines, hotels and transportation services. Possible perks like discounts and add-ons can be availed by customers if a harmonious relationship is maintained between a travel agency and other travel-affiliated companies. Travel agents have leverage with most hotel companies and resorts, and they are more likely to get what they want than a single consumer.

Contact Atlas Travel Victoria as your travel agency in order to ensure fun-filled itinerary panoramic vistas, bustling cities and incredible dining means with pampering and adventures that go hand in hand.

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